Communication - I
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Raghu and Raman are discussing about an element of directing. They say that without this element no group or people can achieve a common understanding. This element requires efforts from both the sides and consumes 90% of the managers time. Identify the element.Marks:1
The element highlighted here is communication.
Sahil works in a telecom company. He is leading the team of more than 100 employees. Daily he drops messages to them, convenes meeting and arranges a suggestion box in his department. He listens to the advices and suggestions of his subordinates very carefully and tries to implement them wherever possible. He is quite clear in his delivery of messages and conveys his thoughts properly. Identify the element of directing highlighted here.Marks:1
The element of directing highlighted here is communication.
A group in GRF Ltd. is going through the process of exchange of concepts and ideas on different issues connected with the proper understanding about the time, delivery and arrangement of schedules and machines. Identify the process indicated here.Marks:2
The process indicated here is communication. Communication is the process through which ideas, facts, views, feelings, etc. get exchanged among people, either in verbal, written or gestural form to create a common understanding.
How is communication a circular process?Marks:2
Communication involves a proper cycle of message which starts from sender and ends at the feedback of the receiver. The receiver then transmits another message as the feedback back to the sender which completes the communication process.
Explain any four objectives of communication.Marks:4
The objectives of communication are:
- Motivate people: It helps to motivate employees to perform their tasks. A manager with good communication skills can inspire his employees to work better and achieve the desired objectives.
- Educate people: It helps to educate people through written and oral about certain information, rules, etc. Consumers are provided information about new products, while organisation policies are communicated to employees.
- Quick implementation of decisions: it helps to take quick decisions and implement those decisions. The subordinates are instructed to perform their tasks and necessary steps are taken to implement such decisions.
- Secure feedback: managers, marketers, manufacturers, etc. Can get reviews and feedback through suggestions and complaints from workers and consumers, which helps them to improve their work.