Coordination refers to the process of synchronising activities of various persons in the organisation to achieve goals. Coordination integrates group efforts, ensures unity of action, involves cooperation etc. Importance of coordination:
• ensures unity of action amongst various departments,
• creates harmony between different departments,
• aims in integration of group efforts towards the achievement of organisational goals, etc.
According to Mary Parker Follet, principles of coordination are principle of direct contact, principle of early beginning, principle of reciprocal relationship and principle of continuity.
• Principle of coordination is best achieved through direct personal contact with people concerned.
• Under principle of early beginning, coordination can be achieved more easily in early stages of planning and policy-making and integrations of efforts becomes more difficult once the uncoordinated plans are put into operation.
• Under principle of reciprocal relationship, coordination can be easily achieved when people realise this interdependence and interrelatedness.
• Under principle of continuity, coordination is a continuous managerial process which is required for smooth and uninterrupted working of an organisation.
The factors effecting coordination are well defined goals, simplified organisation, proper communication, effective leadership, proper supervision and cooperation. The process of coordination may be achieved planning, organising, directing and proper communication.