Training and Development

Training and Development is an attempt to improve the current or future performance of employee by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or increasing his or her skills and knowledge. Training includes any process by which aptitudes, skills and abilities of employees are increased to perform specific jobs. Development refers to the learning opportunities which are designed to help employees grow.
•    For training an initiative comes from the employer where as for development initiative comes from the employee itself. Training and Development provide benefits like: systematic learning,
•    enhances employee productivity,
•    creates future managers,
•    reduces absenteesm and employees turnover,
•    effective response to environment and
•    minimises supervision and control.
Benefits of staffing to employees are better career options, increased performance, increased efficiency in handling operations and increased job-satisfaction and morale. Training cycle consists of identifying the need; deliver training and evaluating training. Training methods are broadly categorised into two groups:
•    On-the-job methods impart training by learning while doing. On-the-job training methods are classified as apprenticeship training, job rotation, and internship and coaching.
•    Off-the-job methods impart training by learning before doing: Off-the-job training methods are classified into vestibule training, conferences, case study method, films, computer modeling and programmed instructions.

 

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  • Q1

    Explain some of the benefits of training.

    Marks:5
    Answer:

    Some of the major benefits of training are :

    (i) Economic operations: Efficiency of trained employees is more and thus, training helps in reducing cost of operations.

    (ii) Increased productivity: Training helps to improve employees’ knowledge and skills, which in turn increases the quality and quantity of production.

    (iii) Reduced supervision: Trained employees need less supervision as they have greater confidence and require greater freedom to handle their jobs.

    (iv) Standard method: The methods of performing the work can be standardised and taught to all the employees with the help of training.

    (v) Benefits to employees: The acquisition of new knowledge and improvement in skill through training enhances market value and future prospects of employees within and outside the organisation.

    (vi) High motivation and morale: Training increases job satisfaction and reduces the rate of turnover and absenteeism. With the help of training, employees are able to understand management’s philosophy, work ethics and develop spirit of team work. This improves staff morale.

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  • Q2

    The quality of production is not as per standard. On investigation it was observed that most of the workers were not fully aware of proper operation of the machinery. What could be the way to improve the quality?

    Marks:3
    Answer:

    The way to improve is to impart Training to workers to make them learn use of machinery.

    The training method which will be suitable in this situation is Apprenticeship training.

    In apprenticeship training programme, a supervisor or a trainer guides the workers or learner regarding the skill of job. The trainer performs the job and the trainees observe him performing it.

    The time period for apprenticeship programme varies between 1 to 2 years and the trainee is paid less than the skilled or qualified worker.

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  • Q3

    Few employees of Coco Pvt Ltd have written to the HR department, asking for technical work related training. Do you think the training will be beneficial for them?

    Marks:4
    Answer:

    Yes, training will be beneficial for both the employees and the company.

    The benefits of training are:

    i. Training is a systematic learning which reduces the wastage of time and efforts.

    ii. It enhances employee productivity, both in quality and quantity.

    iii. It aims at moulding the employees so that they can develop positive attitude for the organisation.

    iv. It helps in obtaining effective response to fast changing environment.

    v. Training increases employee morale and reduces absenteeism and employee turnover.

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  • Q4

    Distinguish between Training and Development.

    Marks:3
    Answer:

    Basis

    Training

    Development

    Meaning

    It is concerned with teaching technical skill only

    It is concerned in teaching technical, human and conceptual skill

    Focus

    It focuses on present requirements of the organisation

    It focuses on future requirement of the organisation

    Time

    It is a short term process

    It is a long term process

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  • Q5

    What do you mean by Training ?

    Marks:2
    Answer:

    Training is an activity to increase understanding, skill and attitude to perform specific job in better ways.

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