The days after board results are often the quietest and the most critical for every student. But what if the two weeks after results actually matter more than the two months before exams? CBSE's 15-day post-result counseling framework suggests exactly that!
At its core, this framework is about supporting students when emotions run high through expert counselling, helplines, and guided digital resources so they don’t navigate stress, confusion, or crucial next steps in their career alone. So what does this framework include, and how can schools align with it? Let’s decode it.
Board exams often coincide with preparation for competitive tests like CUET, JEE, and NEET. Since balancing both can be challenging, CBSE’s counselling framework focuses on offering reassurance, guidance, and continuity in a way that helps students cope better.
Here’s a breakdown of CBSE’s counseling plan:
• Round-the-Clock IVRS Support: A toll-free helpline (1800-11-8004) offering instant guidance on stress management, time planning, and exam-related concerns.
• Round-the-Clock IVRS Support: A toll-free helpline (1800-11-8004) offering instant guidance on stress management, time planning, and exam-related concerns.
• Curated Digital Support Resources: A dedicated collection of podcasts, videos, and articles on mental wellbeing and academic pressure, accessible via the CBSE website and CBSE HQ YouTube channel.
As CBSE rolls out its counselling support, the question for schools is clear: how can we respond effectively and build the right support system for students post results? Here are four practical strategies to help you get started.
Frame Counselling as Guidance, Not Intervention
Instead of presenting counselling as a response to stress or failure, introduce it as a normal, optional support system available to every student. Use classroom conversations, assemblies, and teacher check-ins to reinforce that seeking guidance is a strength, not a signal that something is wrong.
Build An Emotionally Safe School Culture
Post-result conversations should focus less on ranks and more on reflection and growth. Encourage teachers to ask students what they learned, what felt challenging, and what support they need next. This helps students feel heard, not measured, during a vulnerable academic phase.
Translate CBSE Support into Daily School Practice
Align internal SOPs by mapping CBSE’s counselling touchpoints, helplines, expert guidance, and digital resources, into daily communication flows. With Extramarks Smart Class Plus+, schools can integrate curriculum-aligned content, wellbeing resources, and structured communication into one consistent system that supports both teachers and students.
Strengthen Trust with Parents
Use post-result communication to reassure parents that the school’s role goes beyond reporting outcomes. Share how teachers are guiding students emotionally and academically, and invite parents to align with this approach. A shared, transparent narrative helps everyone move forward together.
Board results may be a moment, but what schools do after can shape students for years. With CBSE’s counselling ecosystem as support, this is an opportunity for schools to lead the post-results conversation with empathy, structure, and reassurance.
