NCERT Books Class 12 Business Studies

Download NCERT Books for Business Studies

The National Council of Educational Research and Training (NCERT) is an organisation whose major objective is to print and publish books for students in elementary and secondary schools. The books that they publish are in complete accordance with the CBSE syllabus for schools. This organisation has garnered an incredible amount of praise for the student-friendly and high-quality publications that they produce, and this praise is shared across all classes and fields of study. They publish everything, from the required English textbooks to the NCERT Business Studies volumes for classes 12 and beyond. 

Students majoring in commerce tend to favour the NCERT book for Business Studies for class 12 the most because it is the only one of its kind to include exercises, and because it explains each idea in great detail. Because of its impeccable accuracy, the Business Studies NCERT textbook is highly recommended by students who finished in the top tier of this stream.

The National Curriculum Framework recommends that extracurricular activities and a kid’s academic performance should be linked. This will help the child succeed in school. This concept represents a departure from the time-honoured practice of acquiring knowledge through the study of books, which continues to be the defining characteristic of our educational system. Additionally, it fosters a separation between the home, the workplace, and the community. This fundamental idea is being attempted to be put into action through the development of syllabi and texts based on NCF. In addition to this, they make an attempt to steer clear of memorisation by rote and to keep clear differences between different fields of study.

NCERT Books for CBSE Class 12 Business Studies

The Significance of NCERT Books Class 12 Business Studies

Students of the CBSE 12th Board are required to study the topic of Business Studies in order to have a solid grasp on the numerous ideas that are associated with the management and development of a business organisation. In addition, the class 12 NCERT Business Studies material would be helpful to individuals who are interested in starting their own businesses. The problem of an overly burdensome curriculum has been tackled by those responsible for designing school curricula by reorganising and readjusting knowledge at several levels with consideration given to child psychology and the amount of available time for teaching. The textbook makes an effort to be of assistance with this matter by placing a focus on opportunities for introspection and awe, discussion in small groups and exercises that need direct participation.

Students will be able to clear up any questions they have regarding the topic after reading the NCERT book for BST class 12, which offers a glimpse into the various areas of business and financial management. In addition to that, the teachers base their lesson plans for the classroom on the Business Studies Class 12 book that is provided by NCERT. One of the subjects that is taken the most in other countries around the world is Business Studies because of its adaptability. The field of Business Studies encompasses a wide range of subfields within the social sciences, including but not limited to Accounting, Finance, Organisation, Human Resource Management and Marketing. Business studies is a vast subject in the social sciences.

Therefore, start your preparation right now by getting the book in PDF format and downloading it.

CBSE Class 12 Business Studies Exam Details:

The project that will be graded before the exam will account for the remaining 20 marks, and the exam itself will be worth a total of 80 marks. However, it will only be graded after it has been completed. In the revised CBSE pattern for Class 12 examinations in 2019-2020, the board will be asking a greater number of questions of the short answer type. On the other hand, there will be no questions of the multiple-choice variety. The Central Board of Secondary Education (CBSE) has announced that the revised pattern for Class 12 will give a total of one hundred marks for Business Studies. The two parts of the paper that make up the whole are the Practical/Project Work and the Theoretical Paper. The following categories of questions and their corresponding point values:

Very Short Answer – 1 mark, 

Short Answer I – 3 marks, 

Short Answer II – 4 marks, 

Long Answer – 5 marks, and 

Essay Type – 6 marks.

Part/Unit Topics Marks
Part – A Management Principles and Functions 16
Nature and Significance of Management
Principles of Management
Business Environment
Planning 14
Staffing 20
Part – B Business Finance and Marketing
Financial Management 15
Financial Markets
Marketing Management 15
Consumer Protection
Total 80

Brief Notes on the Chapters

Chapter 1: Nature and Significance of Management

The fundamental nature of management as a science, art and profession is discussed in the first chapter of the NCERT course for students in class 12 who are taking Business Studies. In addition to that, it differentiates between two crucial aspects of any business, namely effectiveness and efficiency. Students frequently have the misconception that these two terms are interchangeable. However, this is not the case. As a consequence, after reading this chapter, students will be able to acquire a more in-depth understanding of management.

In addition, a comprehensive examination of this chapter will shed light on a number of distinguishable qualities associated with management. Some of the characteristics include multidimensionality; functions that are dynamic, activities that include groups of people and intangible factors. Additionally, a great deal of information regarding the purpose, function and three levels of management, as well as the core of management is provided to us in this chapter.

Chapter 2: Principles of Management

When it comes to accomplishing a business goal, management is of the utmost importance. In order to accomplish this, a company of any size needs to have its own guiding principles or guidelines. As a result, the majority of the attention paid in this section of Business Studies 12 NCERT is concentrated on the principles of management outlined by Fayol and Taylor.

In addition to this, it offers an explanation of the following aspects related to the Principles of Management.

General guidelines

Universal applicability



Behavioural nature, etc.

The huge contrast that exists between the unity of command and unity of direction also makes up a significant portion of this chapter. The extensive investigation of Taylor and Fayol’s scientific Principles of Management offers a glimpse into the implementation of management theory in the real world of business.

Chapter 3: Business Environment

Students will have an understanding of the idea of a business environment when they go on to the following chapter of the Business Studies NCERT book for class 12. Every enterprise requires a unique set of circumstances in order to function properly. These influences, both internal and external, have a significant impact on the operation of the business.

This particular chapter discusses everything there is to know about the environment in which businesses operate, including its significance, nature, components and other important factors.

Students will receive a detailed overview of the steps that have been taken by the government of India to encourage the expansion of businesses, and as a result, the overall growth of the economy of the country in this chapter. The business environment can be broken down into five main components.






The chapter ends with an account of several government policies to improve the business environment and their impact on the market.

Chapter 4: Planning

When it comes to laying the groundwork for a business, planning comes first and is the most important step. The NCERT Business Studies class 12 handbook offers a guide to numerous aspects of business planning in its fourth chapter. This chapter covers everything from the advantages of using a systematic approach and how to put one into practice to the drawbacks of such an approach.

There are two distinct varieties of planning: standing plans and single-use plans. As a result, the commerce students who are enrolled in CBSE-affiliated schools will have the opportunity to learn the distinction between these two types of plans and the suitable application of each of them.

Exercises are typically placed at the end of chapters so that students can evaluate how well they have retained the information presented throughout the book.

Chapter 5: Organising

Every aspect of life, including business, requires some degree of organisation in order to function properly, and this is not an exception. A well-organised and well-planned structure is essential to the efficient operation of any organisation. This section of Business Studies NCERT Class 12 provides a comprehensive explanation of the deciding steps involved in organising, as well as its applications and the significance of their use.

Several aspects of running a business are directly dependent on the effective organisation. In addition, by the end of this chapter, students will have a much better understanding of the connection that exists between organisational structure and the span of management. Students need to keep in mind that there are many distinct types of business organisations and that not all organising criteria are relevant to each of those organisations. Therefore, the directors of the company need to choose the organisational technique that is most appropriate for the company’s structure.

Chapter 6: Staffing

The people who work for an organisation are its most valuable asset, and they are referred to as its “staff.”   A particular business operation calls for the participation of a person with professional experience. For instance, a company that requires the services of a professional marketer cannot rely on an accountant to handle the branding side of the business.

This chapter is part of the curriculum for the NCERT BST class 12 and will teach you all of these important concepts. Stuffing is an essential part of conducting business because it contributes to the continued professionalism of an organisation. In addition, the expansion and development of a corporation are not possible until the efforts of each individual employee are pooled together and are contributed to the overall effort.

Exercises are also included in this chapter, just like they were in the ones that came before it.

Chapter 7: Directing

In the same way that staffing is necessary, having a directing body is vital in order to channel the workforce in the appropriate direction. The act of leading, giving instructions, providing counselling and inspiring personnel to achieve the aim of the organisation is what is meant by the term “directing.”

Due to the fact that directing bodies are tasked with a variety of responsibilities, the NCERT book for Class 12 Business Studies devotes an entire chapter to the topic of directing. Productivity can increase by a factor of 10 if the right direction is taken. There are many different qualities that make for effective leadership.

In addition to directing, this chapter covers leadership, which is distinct from management. In detail, a discussion is provided regarding the importance, application and influence of both of these characteristics. Students who are interested in running their own businesses can gain a better understanding of the qualities necessary to be an effective director or leader as a result.

Chapter 8: Controlling

The NCERT textbook for CBSE Class 12 Business Studies includes controlling as an essential component. It demonstrates the way that may be used to compare the actual performance with the planning module. Monitoring allows an organisation to keep track of its day-to-day operations and devise remedial procedures in the event that such operations go off course from the actual planning.

Controlling is also responsible for preserving and improving the overall quality of the products or services they offer their customers. To guarantee the correctness of the service, this step is really essential. Additionally, it plays a significant role in enhancing the incentives of workers to maintain the same level of performance.

You will find an exercise at the end of this section; in order to do well on the board test, you need to complete the issues in the exercise.

Chapter 9: Financial Management

The capital segment of an organisation’s balance sheet is by far the most important part of the financial category. A corporation will engage in a number of significant decisions in order to expand its capital. The process of raising money is affected by a variety of elements, including but not limited to shares, debentures, etc.

However, the ninth chapter of the NCERT’s Business Studies course for grade 12 covers everything there is to know about managing finances, right down to the most minute details. In order for a business to reach its financial goal, it must first make a series of important decisions regarding its finances. When finances are managed effectively, superfluous expenditures can be cut down, which frees up space for the generation of additional capital.

Chapter 10: Financial Markets

Get an insight into the Financial Market and its impact on Business by downloading the NCERT book for class 12 Business Studies in a PDF format. It is an essential component that encompasses a wide swath of the business. Banks, businesses and governments are all components of the financial markets. These bodies within a country investigate a variety of possibilities in order to discover beneficial outlets for the nation’s savings.

It is essential for any company to do an in-depth analysis of the market in order to increase the likelihood that their financial efforts will bear fruit. The essential components of a business, such as profit and loss, are extremely sensitive to fluctuations in the financial market.

Even a relatively slight shift in the state of the financial market might have a significant effect on the company’s operations. Because of this, it is an essential topic for students who have dreams of starting their own businesses.

Chapter 11: Marketing Management

This chapter of the NCERT Business Studies course for class 12 covers all that is important to know about marketing management. Students have a responsibility to acquire a thorough understanding of this notion, because once they have done so, they will have the foundation necessary to pursue higher levels of education, such as an MBA.

The demand of the market is what ultimately defines the success of a company, hence the two are intrinsically linked. This topic covers everything, from the marketing side to the sales side and everything in between.

It is of utmost importance to have a better understanding of marketing management in order to keep up with the growing business trend. If a company has solid marketing methods, it won’t be long before the business starts to thrive. Having said that, in order to accomplish that, you will need to conduct an in-depth analysis of the market.

Chapter 12: Consumer Protection

The final chapter of the NCERT textbook for Class 12 BST provides details of different Consumer Rights and Consumer Protection Acts. Even though they are on the receiving end of a business’s services, customers are ultimately accountable for the organisation’s continued existence. In exchange, the owners of businesses and the government are obligated to look out for their needs and interests.

Whenever a customer makes a purchase or uses a service, there is always the possibility that they will become victims of fraudulent activity. In this kind of situation, a number of acts protect consumers and find solutions to problems raised by them. In 1986, the government of India passed a law called the Consumer Protection Act with the intention of protecting Indian consumers from deceptive and unfair business practices. The chapter concludes with a problem for students to work through in the form of an exercise.

How to Study CBSE Class 12 Business Studies?

  • For a minimum of three times, read the NCERT book in its entirety, beginning to end. Underline important passages, add more references and jot down notes using different coloured pens each time you sit down to read. The use of colour coding can improve your ability to retain information and also help you improve your test-taking and writing skills.
  • To better remember steps and procedures, draw them out visually using diagrams, flow charts, and stick figures. Create fictitious tales to accompany the action being performed. You will be able to recall facts more rapidly if you put yourself in the situation that you are trying to remember.
  • Case studies are a great tool for gauging not just your level of comprehension but also your ability to formulate responses. However, given the current climate of education, you should be able to find at least one or two lines in the case that are relevant to the discussion at hand. Readings that are complete will be of great assistance at this point.
  • Some domains, such as management functions could be intricately intertwined, making it challenging to distinguish between them using application-based inquiries. Your level of critical thinking will be evaluated during your time in college. Take notes or highlight words or phrases that differentiate each of these topics so that you can later identify and categorise them.

Why are NCERT books preferred?

Students taking CBSE exams can choose from a number of different books that are sold in the Indian market. However, the NCERT books are the ones that are valued the most among all of them. But what exactly is it that makes it the best? The following are some of its unique selling points: 

  • A methodical approach to the subject matter – The NCERT books are the product of collaboration amongst a number of highly regarded educators from all around the country. As a result, their expertise contributes significantly to the book’s overall value. By reading these books, students can acquire in-depth knowledge of a variety of subjects.
  • Exercises are included at the end of each chapter of the NCERT book for Business   12 to help students prepare for exams. Students can strengthen their understanding of the material by working through the tasks provided. In addition, each question is constructed according to the criteria of the CBSE board exam. After finishing the book, students will be better prepared for their exams. Students who are studying for standardised tests such as the CAT, SAT or MAT favour using this book as a reference source.
  • The ability to find solutions to problems is improved because NCERT books are all organised in a scientific manner. As a result, kids experience little to no difficulty comprehending any subject matter. In addition to this, the NCERT BST textbook for class 12 has supplementary material for each chapter. Therefore, students are able to answer any questions that are posed to them, regardless of how challenging they may be.
  • The Central Board of Secondary Education (CBSE) pulls practically all of its questions directly from this one book, so studying it can be a good way to build your confidence. Therefore, if you are able to read the entire book without skipping any chapters, there is a good chance that you will be able to respond appropriately to all of the inquiries. Students have a higher sense of self-confidence as a result of this factor in their level of preparedness.
  • Everyone, from instructors to students who scored the most on exams, suggests taking the 12th NCERT Business Studies course.
  • For all of the aforementioned reasons, the NCERT Business Studies class 12 textbook is the one that the vast majority of students select over alternatives.
  • Get a jump start on your studies by getting the 12th BST book downloaded as soon as you can.

Why is Extramarks Best for You?

The most exciting platform for online education, Extramarks is focused on helping students advance academically. We have a large collection of study materials of the highest possible quality and have already solved our CBSE sample papers. Additionally, the NCERT Business Studies class 12 PDF along with the answers to each chapter’s problems may be found on our website.

You are also welcome to participate in our online classes to get all of your questions answered. Download the Extramarks app right now to learn more and stay up to date with  all the newest developments in the company’s offerings.

Important Topics:

Nature and Importance of Management – Nature of Management: Management as an Art, Science and Profession, Management Levels and Functions, Coordination Features/Nature and Importance.

Management Principles – Fayol’s Principles of Management, FW Taylor’s Scientific Management Its Principles and Techniques, and Fayol vs. Taylor.

Business Environment – Changes in government policy and their impact on business and industry are discussed in the context of the

Planning – Planning Limitations, Planning Process Steps, and Different Types of Plans

Organising – Organisational Structure and Types of Organisational Structure, Formal and Informal Organisation, Delegation, and Decentralisation.

Staffing – Staffing is a component of human resource management; recruitment and its sources; selection and selection processes; training and development; and training methods.

Directing – Motivation, Maslow’s Needs, and Directing – Meaning and Importance of Supervision; Meaning and Importance of Communication Barriers and Measures to Overcome Them; Hierarchy Theory of Motivational and Financial and Non-Financial Incentives; Concept and Importance and Style of Leadership.

Controlling – The Relationship Between Planning and Controlling and Controlling Process Steps.

Financial Management – Financial Decisions, Capital Structure, Fixed Capital, and Working Capital are some of the aspects.

Financial Markets – Stock Exchange, Stock Exchange Functions and Trading Procedures, SEBI: Reasons for Establishment, Objectives, and Functions.

Marketing – Marketing and Selling, Marketing Mix, Product Mix, Price Mix, Place/Physical Distribution Concept Channels of Distribution, and Major Promotional Tools, such as Advertising, Personal Selling, and Sales Promotion.

Consumer Protection – Ways and Means of Consumer Protection; Redress; Agencies under the Consumer Protection Act of 1986; and the Role of Consumer Organisations and Non-Governmental Organisations.

FAQs (Frequently Asked Questions)

1. What can I do to improve my grades in Business Studies?

The subject of Business Studies calls for not just an in-depth understanding of each individual topic but also the practical application skills necessary to put that knowledge into practice. Because the vast majority of the concepts are connected to one another, you should not miss a single chapter if you want to improve your grade in this area. In order to memorise the material well, a thorough review of it is also essential. In addition to that, you should make an effort to answer as many questions as you can. If you follow these important steps, you will have no trouble getting a firm grasp on the material.

2. What is the purpose of studying business studies?

Learning about numerous facets of finance, accountancy, marketing, human resources and management and other related topics requires a background in business studies. In keeping with what the name suggests, it provides an in-depth analysis of how businesses function. Students have the opportunity to pursue higher education in a variety of fields, including management, the social sciences, and more. In addition, being an international field of study, business studies opens up more doors for potential employment. You can get better at communicating with others; being successful in business demands you have excellent communication skills in addition to strong mathematical abilities. You can earn points toward your grade by completing assignments like writing papers and giving presentations.

3. What are the most important books regarding business studies?

It goes without saying that the NCERT Business Studies class 12 textbook is the superior option for a student to use. However, when conducting research for a reference study, students may also examine other books. For instance, R.S. Aggarwal, the Arihant 10-year book, Gupta-Bansal, and S. Chand are some of the works that are most well-liked by the students. No matter which textbook you choose to use, the most important factors in determining your level of achievement in this topic are carefully reviewing and practising problems. As it involves challenging mathematics, this topic calls for a high level of concentration and attention from students. Furthermore, students need to be able to understand the concept and apply it to real-life scenarios, which is something that can be accomplished by reading the books that have been mentioned previously.